FAQs

What condition are these vintages clothes in?
Most of these items are in vintage/renewed/reworked/second-hand, they are in very good Grade A condition, you may expect some general wear and tear and a unique vintage scent, unless stated otherwise.

How often do you get new stock?
Varies, whenever we get anything fresh in! Just got to keep checking back! Join our Facebook page for latest updates, offers and discounts!
www.facebook.com/cmbkofficial



Delivery
We dispatch all items recorded delivery within 2 working days of charging your order, so they are traceable. Most UK items arrive within 3 days of placing the order, and internationally within 7 days. If you order is international, please allow at least 28 days for delivery. Please keep your Paypal invoice, as it acts as an invoice.

Please look at the frequently asked questions below to help answer any customer service queries you may have before contacting us.

Do you ship worldwide and how much is postage?
UK Recorded Delivery varies and your order will be sent out via the most suitable carrier, depending on size and weight. Rates starts from £4.50.
International Delivery is also available, this can be selected at checkout.

When will my order arrive?
Before contacting us to ask about delivery of an order, please allow up to 14 days in the UK and 28 days for Europe and the rest of world.

What is your returns policy?
You can return any item within 14 days of receipt for a refund of that item or to exchange it for a different size or colour. In all cases, the items returned must be in their original and un-used condition, which includes tags and any packaging. All goods will be inspected on return.

CMBK can not be held accountable for the loss of incoming mail, so the goods are your responsibility until they reach our Warehouse safely. We are not responsible for any items that are returned to us in error. We recommend you use a postal service that insures you for the value of the goods you are returning or obtain proof of posting (Royal Mail's 1st or 2nd class recorded service). All postage costs will not be included in the refund amount. In order to receive our return address please send us a message using the contact form below.

For further general enquires, please send us an email.

For media / wholesale related questions
If you have any media or wholesale related question (stockists, press, TV, websites, sponsorship, endorsements, photoshoots etc.) Please email us at cmbkofficial@gmail.com